Frequently Asked Questions – Pehchaan Real questions. Honest answers
🧵 1. What is Pehchaan?
Pehchaan is more than a clothing label — it’s a movement of identity, a space where fashion meets emotion, rebellion, and cultural storytelling. Each piece speaks for what words often can’t.
📦 2. Where are your products made?
Every piece is designed and made in Pakistan, using high-quality fabrics and locally sourced craftsmanship. We're proud to say — Made in Pakistan.
📐 3. What size should I order?
Our t-shirts are oversized and unisex. For a relaxed fit, go true to size. For a more fitted look, size down. You can refer to the size guide on each product page.
🚚 4. Do you ship across Pakistan?
Yes — we ship nationwide. Standard delivery time is 3–5 working days, depending on your location.
🌍 5. Do you offer international shipping?
Yes, we offer international delivery. However, shipping charges for international orders are the customer's responsibility.
💳 6. What payment methods do you accept?
We currently accept:
- Cash on Delivery (COD)
- Bank Transfers / Direct Deposit (for pre-paid orders)
-
Online payment gateway coming soon.
🔁 7. Can I return or exchange my order?
We only offer size exchanges within 3 days of receiving your order. The item must be unused, unwashed, and in original packaging. We don’t offer refunds unless the product is damaged or incorrect.
📸 8. Will my shirt look exactly like the photos?
Yes — but even better in person. All our product photos are of the actual items, and we use minimal editing to preserve real textures, colors, and print detail.
📩 9. How can I contact you?
You can:
Contact us on WatsApp: 0309-3439727
Email us at: wearpehchaan@gmail.com
DM us on Instagram: @wearpehchaan
🧭 10. Why Pehchaan?
Because the world doesn’t need more clothes. It needs more meaning.
Wear something that speaks your truth.