Frequently Asked Questions – Pehchaan Real questions. Honest answers

🧵 1. What is Pehchaan?

Pehchaan is more than a clothing label — it’s a movement of identity, a space where fashion meets emotion, rebellion, and cultural storytelling. Each piece speaks for what words often can’t.


📦 2. Where are your products made?

Every piece is designed and made in Pakistan, using high-quality fabrics and locally sourced craftsmanship. We're proud to say — Made in Pakistan.


📐 3. What size should I order?

Our t-shirts are oversized and unisex. For a relaxed fit, go true to size. For a more fitted look, size down. You can refer to the size guide on each product page.


🚚 4. Do you ship across Pakistan?

Yes — we ship nationwide. Standard delivery time is 3–5 working days, depending on your location.


🌍 5. Do you offer international shipping?

Yes, we offer international delivery. However, shipping charges for international orders are the customer's responsibility.


💳 6. What payment methods do you accept?

We currently accept:

  • Cash on Delivery (COD)
  • Bank Transfers / Direct Deposit (for pre-paid orders)
  • Online payment gateway coming soon.


🔁 7. Can I return or exchange my order?

We offer size exchanges within 3 days of delivery, provided the item is unused, unwashed, and in its original packaging. Exchanges can only be made if the required size is available in stock.

Refunds are not offered for size issues. They are only applicable if the product has a stitching or printing defect, which will be verified after the item is returned and inspected on our end.


📸 8. Will my shirt look exactly like the photos?

Yes — but even better in person. All our product photos are of the actual items, and we use minimal editing to preserve real textures, colors, and print detail.


📩 9. How can I contact you?

You can: 

Contact us on WatsApp: 0309-3439727

Email us at: wearpehchaan@gmail.com 

DM us on Instagram: @wearpehchaan


🧭 10. Why Pehchaan?

Because the world doesn’t need more clothes. It needs more meaning.
Wear something that speaks your truth.