Terms of Service – Pehchaan

Effective Date: August 1, 2025

Welcome to Pehchaan. By accessing or using our website (www.pehchaanwear.com), you agree to the following Terms of Service. Please read these terms carefully before using our site or placing an order.

1. Use of Website

You agree to use this site only for lawful purposes. You must not:

  • Interfere with the functionality or security of the website

  • Copy, reproduce, or distribute content without written consent

  • Use the website or products for commercial resale without permission

We reserve the right to refuse service or cancel orders at our sole discretion.

2. Product Availability and Descriptions

We aim to keep product descriptions, pricing, and availability accurate and up-to-date. However:

  • Colors may appear slightly different depending on your device screen

  • Product availability and prices may change without notice

  • We do not guarantee that all sizes or items will remain in stock

3. Orders and Payment

By placing an order, you confirm that:

  • The information you provide is complete and accurate

  • You are authorized to use the selected payment method

  • You accept the total order cost and shipping charges displayed at checkout

We reserve the right to cancel or refuse any order due to suspected fraud, stock issues, or policy violations.

4. Shipping and Delivery

We currently deliver across Pakistan.

  • Orders are processed and shipped within 3–5 working days

  • Delivery times are estimates and may vary due to external factors

  • We are not liable for delays caused by couriers, holidays, or unforeseen events

For full details, see our Shipping Policy.

5. Returns and Exchanges

We accept:

  • Returns & size exchanges requested within 3 days of receiving your order

  • Items must be unworn, unwashed, and in original packaging

Refunds are only issued in cases of damaged or incorrect products.
Refer to our Returns & Exchange Policy for details.

6. Privacy Policy

By using our website or services, you consent to our collection and use of your personal information in accordance with our Privacy Policy.

7. Intellectual Property

All content on this website, including designs, graphics, text, images, logos, and branding, is the exclusive property of Pehchaan and is protected by copyright and trademark laws.
Any unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Pehchaan shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Modifications to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website implies acceptance of the revised terms.

10. Contact Information

For questions regarding these Terms or any of our policies, please contact us at: wearpehchaan@gmail.com

Pehchaan – Where identity is not just worn, but lived