Pukaar By Pehchaan

● Free shipping across Pakistan
● Orders in Pakistan arrive in 3-5 business days.
● Worldwide orders arrive in 7-14 business days after they are shipped.
● We will notify you of any delays.
● For any further assistance:
WhatsApp: 03093439727
Email: wearpehchaan@gmail.com

Return & Exchange Policy

Return/Exchange Eligibility & Duration
Our return and exchange policy allows for returns or exchanges within 3 days of receiving your parcel. To qualify, you must ship the item(s) back within this 3-day timeframe.

For example:
If your order is delivered on August 1st, the return must be shipped by August 4th.
Contacting us on the 3rd day but sending the parcel on the 4th will render your return/exchange ineligible.

Items Purchased on Sale:
All items purchased on sale are final and not eligible for return, exchange, or refund.

Conditions for Return & Exchange

Items must be returned in original packaging, with tags intact, and without any damage.
Returns or exchanges will only be processed after inspection by our team upon receipt.

How to Initiate a Return or Exchange
To start the process, email us at wearpehchaan@gmail.com or contact us directly on WhatsApp at 0309-3439727 — our team will assist you step by step.

Return/Exhange Shipping Details:

In case of return or exchange, customer is responsible for the shipping costs.

Refunds
Once your returned item has been received and inspected, we’ll process your refund to the original payment method. Please note that depending on your bank or payment provider, it may take a few business days for the refund to reflect in your account.

Exchanges
To request an exchange, please reach out within the 3-day window. Once we receive and review your returned item, the replacement will be shipped accordingly.